Dashboard Solutions is currently able to offer services and project management in the following areas:
Database Administration & Front End Programming:
- Voyager New Client Onboarding
- Voyager 7S Upgrade
- Voyager 7S System Administration
- Data Integrity Analysis
- Regular and Month-End Financial Procedures and Functions
- New functionality Implementation: Plan-Test-Implement-Evaluate
- New Plug-in Releases (Upgrades): Pre-Upgrade Planning-Testing-Post Upgrade Support-Issues Resolution
- Custom Programming: Needs Assessment-Process Mapping-Design Planning-Testing-Post Implementation Support
- Special Projects:
- HUD Moving to Work Program and RAD/Section 18 Public Housing Disposition processes.
End User Support:
- First line response for navigating software functionality, correcting errors.
- Issue Escalation to Yardi, case management and resolution.
Documentation & Technical Training:
- End User Technical Training- Both On-Site and Online Training are available in Presentational or ‘Hands-On’ Learning Laboratory formats for groups of any size.
- Step-by-Step Instructional Handouts with screen shots and customized to your instance of Yardi.
- Collaboration, needs assessment & definition, planning, development, testing, implementation, and management of process/technical solutions.
- Development of training materials and training conducted towards successful implementation of new process.
- Investigate and implement Yardi tools where applicable towards improved efficiency.
Yardi Voyager Ancillary Product Familiarity:
- Affordable (LIHTC, HOME, 50059, developing skillset in Rural Development)
- Public Housing (including Waiting List and Inspections)
- Blended Occupancy Specialist Certified
- Maintenance & Purchase Orders
- Budgeting & Forecasting
- Fixed Asset Management
- Advanced Accounting Setup, structure, functions and problem-solving
- Rent Café Portal Suite
Yardi Voyager Tool Familiarity:
Custom Financial Analytics, Custom Account Trees, Ad-hoc reporting, Fill-Docs, basic SQL scripting and report modification.