Dashboard Solutions is currently able to offer services and project management in the following areas:

Database Administration & Front End Programming:

  • Voyager New Client Onboarding
  • Voyager 7S Upgrade
  • Voyager 7S System Administration
  • Data Integrity Analysis
  • Regular and Month-End Financial Procedures and Functions
  • New functionality Implementation: Plan-Test-Implement-Evaluate
  • New Plug-in Releases (Upgrades): Pre-Upgrade Planning-Testing-Post Upgrade Support-Issues Resolution
  • Custom Programming: Needs Assessment-Process Mapping-Design Planning-Testing-Post Implementation Support
  • Special Projects:
    • HUD Moving to Work Program and RAD/Section 18 Public Housing Disposition processes.

End User Support:

  • First line response for navigating software functionality, correcting errors.
  • Issue Escalation to Yardi, case management and resolution.

Documentation & Technical Training:

  • End User Technical Training- Both On-Site and Online Training are available in Presentational or ‘Hands-On’ Learning Laboratory formats for groups of any size.
  • Step-by-Step Instructional Handouts with screen shots and customized to your instance of Yardi.

Process Improvement:

  • Collaboration, needs assessment & definition, planning, development, testing, implementation, and management of process/technical solutions.
  • Development of training materials and training conducted towards successful implementation of new process.
  • Investigate and implement Yardi tools where applicable towards improved efficiency.

Yardi Voyager Ancillary Product Familiarity:

  • Affordable (LIHTC, HOME, 50059, developing skillset in Rural Development)
  • Public Housing (including Waiting List and Inspections)
  • Blended Occupancy Specialist Certified
  • Maintenance & Purchase Orders
  • Construction
  • Budgeting & Forecasting
  • Fixed Asset Management
  • Advanced Accounting Setup, structure, functions and problem-solving
  • eLearning/Aspire
  • Rent Café Portal Suite

Yardi Voyager Tool Familiarity:

Custom Financial Analytics, Custom Account Trees, Ad-hoc reporting, Fill-Docs, basic SQL scripting and report modification.